Frequently Asked Questions
Free Trial Questions
How long is the free trial?
15 days.
Are there any limitations in the trial account?
No, the trial is fully functional.
Do I need to enter my credit card info for the trial?
Yes, we require a credit card on file in order to activate a free trial. At the end of the trial, your credit card will automatically be billed for the service.
Can I keep my settings when my free trial ends?
Yes, you will not need to change anything when the free trial expires. All trial accounts are converted to paid subscriptions at conclusion of the free trial period.
Is anything charged to my credit card during the free trial?
No, however we do run a preauthorization on your card for $1.01 to make sure the card is valid and the billing info matches. Once verification is complete, we immediately void the preauthorization. Most banks will release the preauthorization same day, but ultimately it's up to your bank as to when it's processed.
This excludes any value-added features and/or services, which are not part of the free trial. Vanity numbers, toll-free number transfers, true 800 numbers and/or customizations are all not part of free trial and may be subject to fees when service is rendered. For futher clarification, please
contact us.