Fax Feature Questions
- How many faxes can I receive at one time?
- How many faxes are included with my service per month?
- What format do incoming faxes come in?
- Can I send or receive faxes in color?
- Does the downloadable print driver work with all operating systems?
- How do I stop unsolicited faxes?
- How many times will the system attempt to send an outgoing fax?
- How many faxes can my system hold?
How many faxes can I receive at one time?
Our fax servers are designed to handle hundreds of calls simultaneously so your callers will never get a busy signal.
Our fax servers are designed to handle hundreds of calls simultaneously so your callers will never get a busy signal.
How many faxes are included per month?
Depends on the plan you subscribe to. Each plan includes a different number of minutes per month. Internal fax audits show the average fax speed to be approximately 1 minute per page, which means you'll be able to send or receive about 1 fax page for every minute included with your plan per month without incurring any additional usage costs. Actual fax speeds may vary.
Depends on the plan you subscribe to. Each plan includes a different number of minutes per month. Internal fax audits show the average fax speed to be approximately 1 minute per page, which means you'll be able to send or receive about 1 fax page for every minute included with your plan per month without incurring any additional usage costs. Actual fax speeds may vary.
What format do incoming faxes come in?
Incoming faxes are converted to either .PDF or .TIF format, whichever you prefer. Our non-proprietary fax format provides the ultimate flexibility for sending your digital faxes to others without requiring them install any special software.
Incoming faxes are converted to either .PDF or .TIF format, whichever you prefer. Our non-proprietary fax format provides the ultimate flexibility for sending your digital faxes to others without requiring them install any special software.
Can I send or receive fax documents in color?
Not at this time. There is a standard called ITU-T30e for faxing in color; unfortunately, it is not widely supported, so many of the color fax machines can only fax in color to machines from the same manufacturer.
Not at this time. There is a standard called ITU-T30e for faxing in color; unfortunately, it is not widely supported, so many of the color fax machines can only fax in color to machines from the same manufacturer.
Does the downloadable print driver work with all operating systems?
No, the print driver is only compatible with 32-bit versions of Windows XP or later. Mac, Linux and other operating system users can use WebLINK, our web-based control panel, to send faxes.
No, the print driver is only compatible with 32-bit versions of Windows XP or later. Mac, Linux and other operating system users can use WebLINK, our web-based control panel, to send faxes.
How do I stop unsolicited faxes?
If you should receive unwanted faxes you can utilize our Call Blocking feature to block unwanted numbers from calling. When you block a number, the caller will get a bust signal when trying to access your fax number.
If you should receive unwanted faxes you can utilize our Call Blocking feature to block unwanted numbers from calling. When you block a number, the caller will get a bust signal when trying to access your fax number.
How many times will the system attempt to send an outgoing fax?
The system will attempt to send an outgoing fax 3 times before it is aborted. You can always view the status of an outgoing fax in WebLINK, your web-based fax control panel.
The system will attempt to send an outgoing fax 3 times before it is aborted. You can always view the status of an outgoing fax in WebLINK, your web-based fax control panel.
How many faxes can my system hold?
Each Fax800® account has unlimited storage capacity, however faxes are only saved for a maximum of 90 days. If you wish to keep faxes beyond 90 days, we suggest downloading them to your local system.
Each Fax800® account has unlimited storage capacity, however faxes are only saved for a maximum of 90 days. If you wish to keep faxes beyond 90 days, we suggest downloading them to your local system.
